Will you help me move from another software package for free?
Yes. Plowdesk offers free hands-on migration help. We will review your existing exports, help prepare customer and property data, work through setup with you, and help you check the results. Tell us what you use today so we can agree on the data and setup to move. Historical records and custom formats need review; not every field has a direct equivalent.
Can I import customers from QuickBooks Online?
Yes. Upload the original QuickBooks Online Customer Contact List Excel export (.xlsx), review the records, correct flagged information, and approve the records to import. The workflow creates customers, properties, and primary-contact relationships. It is a file import, not a live accounting sync, and does not import quotes, invoices, services, or additional contacts.
Can I use a spreadsheet instead?
Yes. Use the Plowdesk CSV format to bring in customer and property information. Review and edit records before importing, resolve missing details, and download an import-results report.
Is the live training really free?
Yes. Book a free 30-minute, live one-on-one Plowdesk training session. Bring your questions and we will walk through the setup and workflows that matter to your business.
Do I need to pay for a plan to start?
You can start with the free Operator plan: unlimited users and customers, quotes and invoices, and up to three storm routes. Migration assistance and live training are free; any paid software subscription is separate.